Privacy Policy
Last updated · May 2026
Sora Labs builds operational intelligence for airline and travel enterprises. This policy describes what information we collect through our website and engagements, how it is used, and the principles we apply to keep it safe.
Introduction
This Privacy Policy applies to soralab.live and to direct interactions with the Sora Labs team. We approach privacy the same way we approach operations: with discipline, restraint and a strong default toward minimisation.
We are GDPR-conscious by design. We collect only what is necessary to operate the site, communicate with enterprise visitors, and improve the product experience.
Information We Collect
We collect a small, deliberate set of information:
- — Contact details you submit through enterprise inquiry forms (name, organisation, role, work email).
- — Messages and context you choose to share in those forms.
- — Aggregated analytics signals such as page views, device class, referrer and approximate region.
- — Technical request data (IP, user agent) processed transiently for security and abuse prevention.
How We Use Information
Information is used to respond to enterprise inquiries, coordinate early access conversations, understand how visitors engage with the site, and improve the clarity of our product narrative.
We do not sell personal information. We do not use it for advertising profiling.
Data Security
Sora Labs applies enterprise-grade security principles across its infrastructure: encryption in transit, scoped access, audit-friendly logging and continuous posture review. Operational security awareness is a cultural baseline, not an afterthought.
Cookies & Analytics
We use a minimal set of cookies — essential cookies to operate the site, and analytics cookies to understand how enterprise visitors navigate the experience. You can adjust your preferences at any time from the cookie consent panel.
Analytics are aggregated and used to refine content, not to identify individual visitors.
Third-Party Services
A small number of trusted third-party services support hosting, email delivery, form processing and analytics. We choose providers with strong security postures, and we limit the data shared with them to what is necessary for the service to function.
Contact Information
For privacy questions, enterprise inquiries or data requests, contact us at privacy@soralab.live.
Sora Labs is committed to responsible and secure handling of enterprise and operational information.